| Sunday, September 7 th 2008 |
|
|
Help - Cashier Here you will find all of the information you need to get started playing for real money at City Club Casino: helpful explanations of our various deposit methods, details on deposits and withdrawals, plus a handy payment method comparison chart. Payment Options City Club Casino offers you a variety of safe and confidential options for depositing money into your Play for Real account. All of our financial transaction services are executed through One ATM Cyber Processing, a veteran online transaction processing company. For more information on One ATM or to contact them with billing questions, please visit their site at www.1ATM.com. Please note: All transactions are final. Credit Cards Visa MasterCard Although City Club Casino accepts Visa and MasterCard, some banks prohibit their cardholders from making transactions with online casinos. Moreover, the credit card companies themselves place restrictions on the amount of money you can deposit into and withdraw from the Casino. For this reason, we recommend that you open an alternative payment method for your transactions, and will reward you for doing so. Credit card transactions with the Casino will appear on your statement as 1ATM.COM. Credit Cards Alternatives Having problems with your credit card? City Club Casino offers you numerous secure payment alternatives: NETeller, PrePaidATM, wire transfer, bank draft/check, Citadel. View our payment chart to compare the various credit card alternatives accepted by City Club Casino. If you have questions or need help opening an account with any of these services, someone from the City Club Casino's 24/7 support team will be happy to assist you. Call toll free at 1-866-285-8419 (U.S. residents) or 1-268-481-2389 (international residents) or email support@cityclubcasino.com. NETeller NETeller is an online payment transfer service where you can open an account, deposit money into it with your credit card, and then use it to make purchases from online vendors. It's simple, fast, and extremely secure. Simply open an account at www.neteller.com and deposit your money. Then log in to City Club Casino "Play For Real" and select the NETeller option at the Cashier. NETeller Features
FirePay FirePay is a popular payment method similar to a debit or credit card in that you deposit funds into your account in order to make payments or transfer funds on-line. FirePay offers 24/7 customer support, e-mail confirmation of purchases, and online account activity statements. You can fund your account either directly from your bank account or via ACH or "E-Checks," both of which require a U.S. bank account. You can open an account at www.firepay.com. Make sure that the e-mail address you register with is the same one as you registered with in the casino. The registration process takes 2-3 business days. Once registered, follow the steps below to use your FirePay account in the casino:
PrePaidATM PrePaidATM is an online money transfer service that functions like an ATM card, debit card, and money transfer card all in one. Simply deposit money into your PrePaidATM using a credit card, an electronic check, bank wire, Quick Collect, or a card-to-card transfer, and begin making online purchases of any kind. Please note, however, that PrePaidATM is currently available to U.S. residents only. To open an account, proceed to www.prepaidatm.com and deposit your money. Then log in to City Club Casino "Play For Real" and select the PrePaidATM option at the Cashier. PrePaidATM Features
WireTransfer With wire transfers, you do not have to open an account with a third-party intermediary, and City Club Casino will reward every deposit you make with a 10% bonus, up to $250 per month! Please note that wire transfers are accepted in U.S. dollars only. When executing a transfer, you will need to provide your account details and your player code, which may be found in the Wire Transfer instructions of the Cashier section. Please allow about 5 days for the amount plus your 10% bonus to appear in your account. You will receive a confirmation email that your account has been updated and the funds deposited. BankDraft Bank drafts and personal checks can be mailed directly to City Club Casino for deposit. Upon receipt, bank drafts typically take 10 business days to clear, while personal checks take 21, at which time your account will be credited. Make checks payable to "1ATM Cyber-Processing Ltd.", include your account and personal information, and mail them to: One ATM Cyber Processing Ltd. P.O. Box 27180 4 Georghiou Anastasiou St. 2008, Nicosia, Cyprus Citadel Citadel is an electronic check service that offers one of the safest online transaction methods available. To open an account with Citadel, you must have a checking account at a financial institution in the U.S. and the check must be payable in U.S. dollars. Their Web site is http://www.citadelcommerce.com. Please note:
900Pay 900Pay is a new payment method that lets you deposit from $50-100 into your casino account and have the money charged to your phone bill. Credit cards and bank accounts are not required to use 900Pay, and there are no hidden fees or long-distance charges. Withdrawals are issued in the form of bank drafts. The service is currently available to U.S. residents only, and you must verify that you do not have a 900-service block on your line. To test toll-free, call 1-900-993-4141 to determine whether you can get through to 900-numbers. If 900-calls are blocked on your line, contact your phone company to have this removed. 900 Pay Features:
Deposits In order to make a deposit, you must create a Real Money mode account. Once you've logged on to this account, proceed to the Cashier section to make your transaction. The various methods of depositing money into your City Club Casino account are summarized in Payment Options. Please note that if you have pending withdrawals that are waiting to be processed, it is far more convenient to cancel them rather than make a new deposit. And don't forget about your COMP (complementary) points. Everyone who opens a Play for Real account at City Club Casino is automatically enrolled in the VIP Players Club, where you earn points from each wager, regardless of the outcome! You can redeem your COMP points for real cash from the Cashier section. Casino Deposit Limits Visa MasterCard Min. single deposit: $20. Max. single deposit: $1,000 per card (in most cases). PLEASE NOTE: some banks prohibit their cardholders from making transactions with online casinos. We therefore recommend one of the following alternatives: NETeller Min. single deposit: $20. Max. single deposit: $2,500. PrePaidATM Min. single deposit: $20. Max. single deposit: $5,000 per 24 hours. Citadel Min. single deposit: $20. No max. limit. FirePay Min. single deposit: $20. No max. limit. WireTransfer Min. single deposit: $100. No max. limit. BaknkDraft Min. single deposit: $50. Max. single deposit: $5,000 per month. 900Pay Min. single deposit: $50. Max. single deposit: $5,000 per month. Withdrawals If you deposit funds using a credit card, withdrawals will be automatically credited to that card up to the amount of your deposit. However, due to the limits imposed by the credit card companies, any withdrawal amount in excess of your original deposit must be refunded to you via an alternative payment method. Click here to view payment alternatives to credit cards. Withdrawal times vary according to payment methods, ranging from 5-7 days for services such as NETeller, PrePaidATM, and FirePay to 10 days for wire transfer and up to three weeks for checks. Refunds to credit cards typically take between 8 and 12 days. Once you request a withdrawal, you have four days to cancel your request. There are no charges for withdrawals of any kind except for bank draft express. Bank drafts will be sent to the billing address you specified during the account registration process using regular worldwide mail. If you select wire transfer as your withdrawal method, you will be asked to provide your bank account details. You can keep track of the status of your withdrawal requests by choosing the Transaction History screen from the Cashier section of the Casino software. Credit Card Alternatives Table
Security City Club Casino takes security issues very seriously and embraces the most high-level advanced technology to assure security and protection of your privacy. Your account information and deposits are fully protected by up to date security systems and software. To provide for the safest environment and ensure fair gaming, all information that is transferred between you, the player, and the casino server is encrypted using complex mathematical algorithms. Monetary transactions are protected by sophisticated RSA public/private key encryption mechanisms to ensure that all information remains secure and private at all times. The security measures implemented by City Club Casino ensure the validity of each transaction you make, and the latest fraud control systems are utilized to protect your credit card information. At City Club Casino, trust is never a gamble!!! |
|